Real ID Star Flag

January 2018

Here are the most recent jurisdiction surveys related to Real ID. All of these surveys have additional questions that provide more information. Please visit AAMVA’s website for details. 

SURVEY TOPIC: REAL ID ISSUANCE REQUIREMENTS Real ID Issuance Requirements

30 respondents

What is your jurisdiction’s Real ID compliance position?

Compliant: 16

• • • • • • • • • • • • • • • •

Intend to be compliant: 7

• • • • • • •  

Other: 7

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What does your jurisdiction require or plan to require regarding issuance?

Allow individuals the choice between a compliant and non-compliant credential: 14

• • • • • • • • • • • • • • 

Only issue compliant credentials: 9

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Other: 1

• • • • 

No response: 2

• •

 

SURVEY TOPIC: REAL ID STATISTICS

32 respondents

Does your jurisdiction currently offer Real ID compliant driver’s licenses and identification cards?

Yes: 14

• • • • • • • • • • • • • • 

No: 18

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In the year after your jurisdiction began issuing Real ID compliant documents, did your jurisdiction experience an influx of individuals seeking to upgrade their cards sooner than their scheduled renewal date?

Yes: 3

• • •

No: 11

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If yes to the previous question, approximately how many more customers on a monthly basis did your agency assist?

0–10%: 1

10–25%: 1

25–50%: 1

 

SURVEY TOPIC: REAL ID COMMUNICATIONS SUPPORT

26 respondents

If your jurisdiction is currently Real ID compliant, did you hire external marketing or public relations support to communicate Real ID in your jurisdiction?

Yes: 2

• • 

No: 13

• • • • • • • • • • • • •

Considering hiring one: 2

• •

Not compliant and did not respond to question: 9

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SURVEY TOPIC: REAL ID OUTREACH

26 respondents

What types of outreach are you using, or do you intend to use, to notify your customers of the upcoming airport requirements regarding Real ID?

Sample of responses:

Multi-channel approach that will include, [but] not be limited to, website updates (including FAQs), social media blasts, mailing inserts (supplementing DMV mailed correspondence) and printed publications/handouts. Additional outreach may include email blasts to external governmental agencies, community informational sessions and email notification to other partners/stakeholders.

Press release, radio/local news interviews, newspaper ads, social media notices, mass mailing to all drivers and targeted follow-up mail notification.

Office signage, website, call center automated message, renewal notices and direct mail. In addition, DMV will use news media, op/eds, social media, stakeholder outreach (emails/talking points) and paid media, depending on budget.

Statewide public information campaign managed by a contracted advertising agency. The details of this campaign have not been decided, but they will include, at a minimum, updated information on the agency’s website, paid and unpaid social media messaging, inclusion of key messages on or within driver’s license renewal notices and paid advertising.