Fraud Detection

May 2017

Take advantage of the 2017 update to FDR training

This year’s update to AAMVA’s Fraud Detection and Remediation (FDR) Training program features a number of improvements, including an overhaul of the design and graphics used in the program. FDR is a suite of tools that provides users with products and services for fraud deterrence, detection and remediation. The program has two levels: The first is an introduction to the techniques available in FDR, and the second provides advanced training.

Beyond redesigning the look and feel of the FDR materials, another important update for this year is the availability of HTML5 content in addition to Adobe Flash content. “Many jurisdictions have had security issues with Flash content, so they may have rules against using Flash-enabled content,” says Steve Sebestyen, a consultant to AAMVA and owner of APEX Consulting LLC. “This eliminates those hurdles.”

In addition, Sebestyen notes that the number of topics covered in FDR training has steadily increased over the past few updates. “FDR previously has been closely associated with simple identity document reviews and driver licensing staff,” he says. “Now there is content within FDR that is applicable to all levels of staff across business units, from the front-line clerk all the way up to the administrator.”

FDR training has long been available to AAMVA members; however, starting this year, it is now also available to associate members and nonmembers. If purchased from a reseller, users can also qualify for continuing professional education credits. Because these credits are only available if you purchase the program from a third party, AAMVA is currently working on an option for members to purchase the program at a discount and still receive credit.

Sebestyen emphasizes that whether you have already implemented FDR in your jurisdiction or not, this update is worth checking out.

“There has never been a better time to jump in,” he says. “And for those who have been using FDR for a while, this is certainly an update they don’t want to skip. For both old and new implementers, there is a host of implementation guidance documentation available that will either help them enhance their current delivery or begin a new delivery relatively effortlessly.”