As I prepare this letter, I find myself reflecting on a remarkable journey that has spanned not only 12 months, but continents as well. As my term as Chair ends, I want to take this opportunity to share my gratitude and reflections with all of you who have been instrumental in making this journey so unforgettable.

I have had the privilege of traveling the globe, each visit enriching my understanding of our business and the diverse markets we serve. It has been awe-inspiring to witness the dynamic nature of our industry and the dedication of our teams worldwide.

My time as Chair has confirmed my belief that it’s people, processes and technology that make it possible for us to be successful. I am immensely proud of the strides we have made. No matter the initiative—realigning NMVTIS, implementing State-to-State or downsizing the AAMVA headquarters space—a team of dedicated individuals across our organization paved the way.

I want to thank my team at the Georgia Department of Driver Services (DDS). Without their continued commitment to five-star customer service, I would not have been able to fulfill this mission!

As my term comes to an end, I am confident that the future holds even greater promise for AAMVA. Our next Chair, supported by an exceptional leadership team, is poised to guide us through the evolving landscape of our industry with the same vision and determination.

Thank you for the privilege of serving as your Chair. It has been an honor and a pleasure to be part of a group that stands at the forefront of innovation and excellence, particularly in the areas of highway safety and combating highway fatalities.

Spencer R. Moore
2023–2024 AAMVA Chair of the Board

What an incredible year we have had. I’m inspired and excited by the progress we’ve made on so many fronts, including some of my favorite topics: identity management, e-titling, committee structure, transitioning AAMVA leadership (congratulations on your first year, Ian), modernizing AAMVA systems and infrastructure, and a host of other projects and initiatives.

Reflecting on this, it strikes me how rapidly our environment is changing. More and more, we are expected to be technologists, customer experience gurus, innovators and prognosticators, all on top of being motor vehicle experts. Sometimes it feels like we’re riding a wave, while other times it feels like we’re being shaken in an earthquake. As we think about the strength and value the AAMVA community provides, finding that sure footing has to be one of the most important aspects.

This year, I am excited to help advance efforts to find innovative solutions to new and existing challenges, establish more robust committees that can respond to emerging needs, solidify processes and structures to lock in the improvements we make, and invest in new areas of needed expertise.

I have said many times before, even though I started out skeptical, it didn’t take long to see how the AAMVA community works together to improve our ability to serve our customers and stakeholders in every jurisdiction.

Thank you for making this community work!

Eric Jorgensen
2024–2025 AAMVA Chair of the Board