Industry Insight
The modernization effort aims to reduce backlogs and improve identity matching.
The verification system compares DMV registration data against insurance records submitted by carriers across the state, quickly identifying lapses in coverage.
A culture of innovation helped modernize Arizona’s infrastructure, leading to drastically improved customer experiences.
Ohio’s BMV partnered with Neumo, saving customers more than 1 million trips to the BMV.
At one point, the DMV was sending out as many as 45,000 notices a month, creating a range of customer and employee problems.
The DMV worked with Tyler Technologies to create the West Virginia My Civic app, with a goal to modernize DMV services—and the broader resident experience.
When the Nevada DMV couldn’t meet customer demands, it sought the assistance of a proven industry partner
When the Nevada DMV needed a solution to its long lines and no-shows, it found an online booking platform that helped make both a thing of the past
True partnerships are often formed off the books
How Montana’s motor vehicle division revamped their processes