The DMV worked with Tyler Technologies to create the West Virginia My Civic app, with a goal to modernize DMV services—and the broader resident experience.

The 15-page whitepaper is designed to be accessible to state driver’s license agency or authority staff and colleagues in a variety of partner agencies.

Members are embracing new strategies to prioritize customer satisfaction.

From improving safety to saving money, electronic citations could soon replace traditional paper tickets.

We talked with two law enforcement officers about the rise of e-citations and the digital future for their jurisdictions.

Talking with the recently retired CEO, who oversaw the Canadian Council of Motor Transport Administrators (CCMTA).

DMVs are using a variety of strategies to deal with First Amendment auditors.

Agencies nationwide are embracing new technologies to provide the service customers need when they need it, how they want it.

Discover how the Montana MVD and Oregon DMV transformed their operations with innovative tech solutions.

As both regulatory and customer service organizations, DMVs need unique tools to prevent fraud—not just respond to it—while ensuring seamless service delivery. Get tips for fraud prevention—today and tomorrow.