Operational Changes Due to COVID-19
Here are the most recent surveys related to operational changes during the pandemic
Some recent surveys have asked how operations have changed during the pandemic. All surveys have additional questions that provide more information. Full details can be found at: aamva.org/Survey/User/Search.aspx.
Vision Waivers – Pre- & Post-COVID-19
[37 responses]
How did your jurisdiction manage vision examination requirements for customers PRIOR to COVID-19?
Conducted vision exams in office: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Accepted documentation from health care provider: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Managed through a customer’s attestation that they have had a vision exam within “X” years: • • •
How is your jurisdiction managing vision examination requirements for customers DURING COVID-19?
Conducted vision exams in office: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Accepted documentation from health care provider: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Managed through a customer’s attestation that they have had a vision exam within “X” years: • • • • •
Waiving vision exam requirements through statute: • • •
How does your jurisdiction plan on managing vision examination requirements for customers POST-COVID-19?
Conduct vision exams in office: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Accept documentation from health care provider: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Managed through a customer’s attestation that they have had a vision exam within “X” years: • • • • •
COVID-19 & Service Operations – Appointments
[30 responses]
During the pandemic, does your state do walk-in, appointments or a combination of both for Driver’s License and ID service?
Walk-in only: • • • • • •
Appointments only: • • • • • • •
Combination of walk-in and appointments: • • • • • • • • • • • • • • • • •
Noncommercial Skills Test Changes – COVID-19
[32 responses]
Has your state made any accommodations or adjustments to your non-commercial skills test in response to COVID-19?
Yes: • • • • • • • • • • • • • • • • •
No: • • • • • •
Services During Pandemic – Licensing
[34 responses]
During the pandemic, from the onset to this survey, did your department have to stop providing driver license services for some period of time through your offices?
Yes: • • • • • • • • • • • • • • • • • •
No: • • • • • • • • • • • • • • • •
Find additional information about jurisdiction operational changes on our COVID-19 Jurisdiction Materials page: aamva.org/COVID-19-Jurisdiction-Materials.