Customer Service Challenges

What customer service challenges has your jurisdiction faced, and how did you successfully address them?

Future Transactions

West Virginia DMV partners with Celtic Systems on innovative cash register system

Cool Customer Service

Increased efficiency and positive feedback nets Nebraska DMV 2019 Customer Convenience Award for Region 3

Crossword – May 2019

See if you can solve this month’s AAMVA puzzle

Q&A with Georgia DDS Commissioner Moore

First graduate of the AAMVA Leadership Academy to serve on the board of directors

Accelerating Change

AAMVA Working Group tackles the issues and challenges of regulating online vehicle sales

Ignition Interlock Guidance and Education

AAMVA releases updated best practices guide and law enforcement training video

The Week in Review

AAMVA News – March 11, 2019

Suspension Status

Rethinking the approach to license suspensions as behavior incentives

Q&A with Heidi King

NHTSA Deputy Administrator discusses the importance of openness and collaboration