Here’s Your Queue: It’s Time to Optimize the Customer Journey

All customers want to feel that their time is valued. With the right approach, your agency can serve customers efficiently and get them back to their lives.

On the Road with the Chair

DISPATCHES FROM THE CHAIR’S TRAVEL ACROSS THE GLOBE

On the Road with the Chair

Dispatches from the Chair’s travel across the globe

Using NMVTIS to Protect Consumers from Flood Cars 

Particularly for purchases from private individual or online sales, NMVTIS is a great way for consumers to protect themselves.

On the Road with the Chair

Dispatches from the Chair’s travel across the globe

On the Road with the Chair

Dispatches from the Chair’s travel across the globe

Crossword – 2022 Issue 4

Lowering Communication Barriers

Two experts discuss the practices implemented to better serve patrons who are deaf or hard of hearing

Get in Gear

AAMVA releases new resources for training new drivers for the road ahead

Breaking Records in Baltimore

This year’s AIC provided a wealth of information for attendees to take back home