Customer Service

These surveys focus on customer service and service delivery options

Improving the mDL Ecosystem

How Utah worked to develop an mDL verification system

Not Your Typical Kiosk

The Arizona Motor Vehicle Division won the 2022 Trailblazer Award for its virtual customer service program

A Multi-Focus Field of Vision

Always looking for the light at the end of the tunnel

Driving Into the Future

AAMVA recently released the third edition of our guidelines document for regulating automated driver system-equipped vehicles.

Changing the Game

Technology allows motor vehicle agencies to rethink their core services

The Road Ahead

CDL testing is set to receive its first updates in about two decades. What is behind these changes and how will they impact the industry?

Q&A with Tammi Popp

Newly retired Director of Program Management, Driver and Vehicle Services at the Pennsylvania Department of Transportation, and chair of the International Registration Plan

Closing the Gap

Connecting great policies with actualized outcomes

Crossword – 2022 Issue 2