The theme of this last year seems to be investment. As an organization and community, we’ve been making significant ones, and they are starting to pay dividends.

Reorganizing the committee structure has been a major investment. With the new Identity Management and MVA Operations and Customer Experience committees come additional meetings, staffing and expenses, but with a great return. To properly support the new structure, AAMVA staffing was also reorganized and augmented.

Often, our thorniest issues as motor vehicle administrators are more related to operations and customer experience than any policy issue. This year’s standing committee meeting in March included some of the best discussions and planning we have ever had.

Continued investment in digital identity has kept AAMVA’s voice loud and clear on the global stage, positioning it as a recognized leader in the space. This ensures that jurisdictional needs and concerns are addressed from the beginning. International cooperation to recognize driver’s licenses is also growing.

E-title efforts are moving forward, too, with the interstate pilot and a board commitment to invest resources in the coming year to make e-title a reality. E-titling is a significant win for customer convenience while also substantially reducing fraud.

These are just a few of the investments we’ve been making, and I’m grateful for the opportunity I’ve had as chair to be a part of it. Wherever you are, whatever your role, thank you for your investment in our shared future and for your ongoing commitment to making it a success.

Eric Jorgensen, 2024–2025 AAMVA Chair of the Board

Greetings from Rhode Island. Like most people, I used to think the DMV only oversaw simple processes, such as issuing a driver’s license or registering a car. Boy, was I wrong!

When I was appointed administrator of the Rhode Island Division of Motor Vehicles, I quickly learned the myriad transactions that are processed daily, and that issuing licenses and registering cars is not as simple as I thought. I asked the existing team what I could do, besides learning from them, to become more effective in my new position. Every person suggested I visit the AAMVA website, strongly recommending I become active and participate.

Needless to say, I did. And here I am today.

“I think AAMVA provides us the opportunity to learn, participate in establishing the best practices, share ideas and talk with contemporaries who may be facing, or have faced, the same issues or challenges. Some may already have the solution that you need.”

I think AAMVA provides us the opportunity to learn, participate in establishing the best practices, share ideas and talk with contemporaries who may be facing, or have faced, the same issues or challenges. Some may already have the solution that you need.

During my tenure in various capacities in Region 1, I have had the opportunity to develop special relationships and friendships with the leaders and staff of different jurisdictions.

Over the next year, I look forward to being able to build new relationships and friendships in Regions 2, 3 and 4. Thank you for the privilege and honor of serving as your chair for the next year. If I can be of service in any way, please feel free to reach out to me.

Bud Craddock, 2025–2026 AAMVA Chair of the Board