2021 Issue 2

Here are the most recent surveys related to online services

DMV business should continue to include virtual offerings after pandemic ends

Law enforcement agencies are using new technologies to better meet the needs of their departments and the people they serve

New Mothers Against Drunk Driving (MADD) National President shares the story of how she first became involved with the organization and her goals for her term

AAMVA partners with industry experts to detail where DMV operations are headed in the future

How DMVs are using artificial intelligence to improve service

In 20 years, what will be the biggest change at DMVs?

Upgrades to the Nevada DMV scheduling and queuing system improved wait times and earned the jurisdiction devoted fans on social media

Washington State Patrol uses drones for reconstructing crash scenes

Pandemic trends to keep, and those to leave behind