Customer Service

These surveys focus on customer service and service delivery options

The Arizona Motor Vehicle Division won the 2022 Trailblazer Award for its virtual customer service program

Reflecting the communities we serve

Agencies assess programs to improve their diversity, equity and inclusion efforts

Working together will help advance the industry

Motor vehicle administrations and law enforcement respond to the COVID-19 pandemic

How vendors that support the driver services industry are reacting to the COVID-19 pandemic

Creating successful partnerships with courts requires open communication

New training for maintaining a drug- and alcohol-free workplace

The New York DMV’s three-decade partnership with MVN has allowed for extensive modernization